Privacy Policy

Effective Date: 10 September 2025

At Family’s Own Health & Human Services (FOHHS), your privacy, dignity, and trust are central to our mission. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our services, website, or team.

1. Information We Collect

We may collect information directly from you or through your interactions with our website, staff, or services, including:

A. Personal Information

  • Name, address, phone number, and email

  • Date of birth and emergency contact information

  • Care needs, preferences, or health-related information shared for care purposes

B. Website & Online Information

  • IP address, browser type, and usage data

  • Cookies and similar technologies to improve website functionality and experience

C. Employment or Volunteer Information

  • Resume, work history, references, background checks

  • Availability, skills, certifications, and other recruitment-related information

2. How We Use Your Information

We use your information to:

  • Provide, coordinate, and manage personal care services

  • Communicate important updates, scheduling information, or changes in care

  • Support hiring, onboarding, and team development

  • Improve our website, services, and client experience

  • Comply with legal, regulatory, and licensing requirements

3. Sharing Your Information

We respect your privacy and only share information when necessary, including:

  • Care Team Members: To ensure safe, personalized, and consistent care

  • Emergency or Safety Situations: With medical professionals, law enforcement, or other authorities if required

  • Legal or Regulatory Compliance: As required by Nevada law, licensing agencies, or court orders

  • Third-Party Service Providers: Only to support care delivery or administrative functions (e.g., scheduling software, payroll), under confidentiality agreements

We do not sell or rent your personal information.

4. Protecting Your Information

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. Access is limited to team members who need it to perform their duties, and all team members receive training on confidentiality and privacy practices.

5. Your Choices & Rights

A. Access & Correction
You may request access to your personal information or request corrections at any time by contacting us at [Insert Contact Info].

B. Communication Preferences
You can opt out of marketing or non-essential communications by emailing or calling us.

C. Website Cookies & Tracking
Most web browsers allow you to manage or disable cookies. Note that disabling certain features may affect website functionality.

6. HIPAA & Health Information

While FOHHS primarily provides non-medical personal care, some client information may include health-related details. We treat all such information with strict confidentiality.

  • We comply with applicable privacy laws for handling health-related information.

  • We do not provide medical advice or diagnosis via our website.

  • Any health information shared for care purposes is used solely to provide safe, personalized services.

7. Children’s Privacy

FOHHS services and this website are not intended for children under 18. We do not knowingly collect information from minors. If you believe we have inadvertently collected information from a minor, please contact us to have it removed.

8. Changes to This Policy

FOHHS may update this Privacy Policy from time to time. We will post the effective date at the top of the page and encourage you to review it periodically.

9. Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact:

Family’s Own Health & Human Services

📍 5348 Vegas Dr #17, Las Vegas, NV 89108 (Virtual Office)

📞 (702) 329-0262

✉️ support@familysownhhs.com

✨ Your trust matters. We are committed to protecting your information and treating it with care, respect, and transparency.