Client Resources

At Family’s Own Health & Human Services, we’re here to make care simple, supportive, and personal. This page is your guide to understanding our services, connecting with your Care Team, and accessing helpful tools for daily life and well-being.

  • Welcome to your Care Family.
    Starting care with Family’s Own is designed to be smooth and stress-free. Here’s how to begin:

    • Schedule Care Services: Fill out our scheduling form to get connected with a Care Team.

    • Initial Assessment: A Care Team member will visit to understand your needs, preferences, and routines.

    • Meet Your Care Team: Learn about your assigned caregivers and how the “Family of Care” model works to ensure consistency and familiarity.

    Downloadable Guide: [Starting Care Checklist PDF]

  • We believe care is relational, not transactional. These resources help you and your loved ones thrive:

    • Personal Care Tips: Daily routines, safety at home, mobility support.

    • Health & Wellness: Nutrition, exercise, mental health guidance.

    • Community Connections: Links to local senior services, public health resources, and counseling programs.

    • Video Guides: Short tutorials on caregiving techniques and home safety.

  • Your voice matters. Here’s how to stay connected with your Care Team:

    • Direct Contact: Phone, email, or secure messaging with your caregivers.

    • Updates & Requests: How to provide schedule changes, care notes, or special instructions.

    • FAQs: Answers to common questions about services, scheduling, and billing.

    Contact Us: Go to our contact page

  • Access the documents you need to keep care organized and smooth:

    • Intake & Consent Forms

    • Care Plan Templates

    • Incident & Feedback Forms

    • Client Storybook Templates for seamless continuity across caregivers

    Download Center: [All Forms PDF]

  • Your feedback helps us grow stronger and care better. We invite you to:

    • Leave a Review or Comment: Share your experience or highlight a caregiver who made a difference.

    • Voice Concerns or Suggestions: Our team is always listening and responsive.

    • Join the Conversation: Optional family advisory boards or councils for ongoing client engagement.

    Leave Feedback: Go to Review Page

  • Additional Resources

    • Glossary of Terms: Understand caregiver roles, common care terminology, and workflow.

    • Family Caregiver Tips: Advice and support for family members assisting with care.

    • Helpful Links: Guidance on insurance, community programs, and additional support services.